The Change, %Change, and/or Prev Close columns in the quotepage are showing incorrect values.
The quotepage Change value is computed as a difference in price from the Prev Close (Previous day's closing price) quotepage column. Some market data sources update this previous close value each time you log in, while others do not. Those that update it automatically should reliably show accurate Change, %Change, and Prev Close values.
If your data source does not supply this value, a custom column may be created to simulate the Change column. The Profession edition of Investor/RT is required to create a custom indicator to compute these values.