support

Setup email in Investor/RT

Alerts can be sent to email. If your cell phone is linked to an email address, then alerts may also be sent to cell phones. Below are instructions on how to send alerts to email.

Follow these steps:

As of version 10.3.13, the only way to accomplish this is by adding a Price Band indicator to the chart. However, the method described below makes this very easy.

These labels can be turned off by unchecking the "Labels" checkbox in the Profile Indicator Preferences.

Some brokers feed real time data at a price level that is different from the back fill data received from DTNMA. For instance, the Euro contract from some broker feeds, is fed in with a display format of XXX.XX but when back filled from DTN MA, its format is X.XXXX. To correct this, we can add a multiplier to the DTN Symbol alias as shown below. Just go to Setup → Instruments:

Below are some common problems that users run into when upgrading to the latest version of Investor/RT.

The updater can be found at www.linnsoft.com/download

You must shut down Investor/RT before running the updater. If you fail to do so, you will get a message during the update installation reporting that a file cannot be replaced because it is in use. If you see this error message, shut down Investor/RT and then proceed with installation.

Investor/RT's automatic backfill is designed to keep daily and intra-day historical data up to date automatically without user involvement. Generally speaking, if you track fewer than 100 symbols, all historical data management should simply be done for you; there should not be a need to manually perform data downloading operations. Users who track many hundreds or thousands of symbols are exceptional cases where a higher degree of user involvement is required to keep your historical data current.