If your data appears to be delayed by 10-20 Minutes, it may be that your Real Time Data provider (either your Broker or Subscription Data source) has not enabled the exchange on your account for that particular symbol. To confirm this, you can open a QuotePage by going to File > Open > Quotepage and choosing the .AllSymbols QuotePage. After it is opened, right click on any column heading and choose Add Column. Then choose the column called Delay from the list. Now view that column for that symbol to see if there is a delay listed. If there is, contact your Data Provider to enable that particular exchange entitlement.