At some point, you may be asked by our support team to send a copy of your database to us for testing. Use the Restore Point Feature as outlined below:
To create a new Restore Point, go toFile→Functions→Create Restore Point. Be sure to set whether you'd like to include or exclude historical data as shown below. The file will be saved in the archives directory at:
C:\Users\YourUserName\InvestorRT\archives\ where YourUserName is the name you use to log into Windows.
You can attach any Restore Point from the archives folder to an email to send it to our Support staff. For added convenience, the name of the file includes the time the Archive was created:
